Registration
All registrations are done online through the public side of the website or in-house. Registrations are accepted Online or In-Person (registrations are not accepted over the phone). In-Person registrations need to have created a household account on the Recreation website prior to coming in. Registrations are accepted on a first come, first served basis. Some programs have limited enrollment, so early registration is encouraged. Registration on the website can be paid online or offline; Online payment is with a credit card; Offline payment is with a check or cash. (credit cards are not accepted at the Rec. Office).
NOTE:
If you choose the Offline Option- payment needs to be made immediately after you place the registration. Using the Offline Payment Option does NOT enroll the person for the program(s) that were selected. Payment needs to be received and processed for the person to be enrolled. The person is not counted towards the minimum or maximum numbers for a program and may not get into the program if it fills before the payment is received and processed.
Payment can be dropped off at the Department or you can use the Drop Box at the back entrance to the Town Hall Building- 7900 Williston Rd.
Registration Deadlines
Registration deadlines are set at 7 days prior to the start date of a program, unless otherwise stated. Deadlines are set to ensure that minimum numbers are met to offer a program and commitments are made to instructors based on numbers one week prior to start date.
Registrations received after the deadline will be accepted if space is available, but there is no guarantee of placement. Registration will close when a program has reached its maximum number and a waiting list will be created.
No registrations are accepted after the second meeting of a program.
Fees & Payments
Payment must be made in full at the time of registration, either by the online or offline payment options, unless a deposit is allowed. Deposits are NON-Refundable. If a deposit has been paid, the remaining balance is due by the required date listed for the program. Participants will not be allowed to attend a program until payment is paid in full. Checks are to be made payable to: Williston Recreation & Parks.
Online Registration with Online Payment- Payment with a Credit Card
Select the programs that you want and place them into your cart.
Proceed to check out.
At the payment option choose- "Check Out Online" and pay with a credit card.
The person will be enrolled and paid for those programs that you selected.
There is a Processing Fee for use of a credit card when paying online, an additional fee of 3.5% + $0.10 with a minimum fee of $2.00 will be charged, whichever is higher, on your total balance at the end of your transaction. The program fees will be billed by Williston Recreation & Parks, and the processing fees will be billed by GovtPortal. Fees are non-refundable. The town does not collect or receive the fees.
Online Registration with Offline Payment- Print Form and Pay with Check/Cash
Select the programs that you want and place them into your cart.
Proceed to check out.
At the payment option choose- "Check Out Offline" and print off the Registration Form.
The payment & form needs to be dropped off at the Department or use the drop box (credit cards are not accepted at the office).
Drop Box- A drop box is available for after hour payments of programs. The box is located at the back entrance to the Town Hall Building- 7900 Williston Rd. Place payment and receipt in an envelope marked "Recreation".
Note: Using the Offline Payment Option- "Check Out Offline" does NOT enroll the person for the program(s) that were selected, until payment, check or cash, has been received and processed. The person is not counted towards the minimum or maximum numbers for a program and may not get into the program if it fills before payment is received and processed. Send in or drop off payment immediately.
Notification
A receipt is emailed for all registrations that are entered and paid for. The email will come from recreation@willistonvt.org. It is important to print off your receipt, detailed information and location will be on the receipt. There also may be additional waivers or an informational flyer attached. Be sure to read through all the information. Registered participants will be notified by email of any changes or cancellations.
Online Registration Closes
Online registration for programs close the day before the start date of the program, unless otherwise stated. Weekend programs close on Thursday- lists are sent to instructors on Friday. Registrations after this time must be made at the office. No registrations are accepted after the second time a program meets.
Cancellations
The Recreation & Parks Department reserve the right to cancel or consolidate any programs that do not meet the minimum participation number required. A full refund will be issued if a program is canceled. All registered participants will be notified by email of any changes or cancellations to any of the programs.
Refunds
In the event that a participant cancels out of a program, refunds will be handled as stated below. If you have an outstanding balance, the refund will be automatically applied to that balance and any remainder will be refunded. Refund checks take approximately three weeks to process and receive.
- Processing Fee- $10.00 or the Deposit, is deducted off all refunds. The remaining money is refunded as stated.
- Remaining Balance- Will be refunded up to Eight (8) days prior to start date of a program.
(Commitments are made to instructors based on numbers one week prior)
- No Refund- No Refund is given if notification is less the Eight (8) days prior to start date.
Day of Cancellations
Program meeting days can be cancelled due to inclement weather, facility conditions, and/or other unknown circumstances. The policy is to make the call of a cancellation at the start time of the program at the location. If known far enough in advance, all registered participants will be notified by email. It will also be posted on the Recreation website. However, in most cases the call for a cancellation will be made the day of and right up to the start time.
In the case where a program is held inside a school facility, all Recreation programs are cancelled any time school is closed for weather related situations. Recreation programs may still be on in the case of early dismissals or cancelling school only activities.
If a day must be cancelled, every effort will be made to offer a make-up, this will depend on if the facility and instructor are available. If multiple days must be cancelled they all will not be made up. All participants will be notified by email of make-up dates and times.
Online Registration & Payment Options- Click Here