PROGRAM REGISTRATION POLICIES & PROCEDURES
- Registrations are accepted Online or in person (registrations are not accepted over the phone).
- In-person registrations need to have created a household account on the Recreation website before coming in.
- Registrations are accepted on a first-come, first-served basis. Some programs have limited enrollment, so early registration is encouraged.
Special Registrations:
Guest Registration- Some programs may have the opportunity to register as a guest, which means an account does not have to be created to register. The option for Guest Registration will be listed under the Register column. Fill out the required questions to register.
No Online Registration- There may be programs listed on the site, but not available for online registration. If so, in the register section of the listing, it will state what needs to be done for registration or state "Pre-Registration Not Required".
No Payment Required- There may be special events or programs that do not require a fee. If so, register for the program and at checkout choose the "Online Payment Option", no fee will be charged, and you will be registered.
Waiting List- If a program is full a Waiting List will be started. Register online and place programs in your cart. At checkout choose "Check Out Online". No fees will be charged.
Registration Deadlines
- Registration deadlines are set at 7 days before the start date of a program unless otherwise stated. Deadlines are set to ensure that minimum numbers are met to offer a program and commitments are made to instructors based on numbers one week before the start date.
- Registrations received after the deadline will be accepted if space is available, but there is no guarantee of placement.
- Registration will close when a program has reached its maximum number, and a waiting list will be created.
- No registrations are accepted after the second meeting of a program.
Online Registration Closes
Online registration for programs closes the day before the start date of the program unless otherwise stated. Weekend programs close on Thursday- lists are sent to instructors on Friday. Registrations after this time must be made at the office. No registrations are accepted after the second time a program meets.
Receipt of Registration
A receipt is emailed for all successfully done registrations. The Receipt will show your balance still due if any. The receipt will be emailed from recreation@willistonvt.org. It is important to print off your receipt, detailed information and location will be on the receipt. There also may be additional waivers or an information flyer link. Be sure to read through all the information.
FEES & PAYMENTS
Payment must be made in full at the time of registration unless a deposit is allowed. Deposits are Non-Refundable. If a deposit has been paid, the remaining balance is due by the required date listed for the program. Participants are NOT allowed to attend a program until payment is paid in full. Checks are to be made payable to Williston Recreation & Parks.
Online Registration- Payment with a Credit Card
Select the programs that you want and place them into your cart.
Proceed to checkout.
At the payment option choose- "Check Out Online" and pay with a credit card.
The person will be enrolled and paid for those programs that you selected.
Processing Fee: There is a Processing Fee for the use of credit cards when paying online, an additional fee of 3.5% + $0.10 with a minimum fee of $2.00 will be charged, whichever is higher, on your total balance at the end of your transaction. The program fees will be billed by Williston Recreation & Parks, and the processing fees will be billed by GovtPortal. Fees are non-refundable. The town does not collect or receive the processing fees.
In-Person Registration- Pay with Check/Cash
The other option to register, and pay with a check or cash, is to come into the Recreation Dept.
You must create a Household Account online if you don't have one already.
CANCELLATIONS
The Department reserves the right to cancel or consolidate any programs that do not meet the minimum participation number required. A full refund will be issued if a program is canceled. All registered participants will be notified by email of any changes or cancellations to any of the programs.
Program Refunds
- If a participant cancels out of a program, refunds will be handled as stated below.
- If you have an outstanding balance, the refund will be automatically applied to that balance and any remainder will be refunded.
- Refund checks take approximately three weeks to process and receive.
Processing Fee- $10.00 or the Non-Refundable Deposit, is deducted from all refunds.
Remaining Balance- Will be refunded up to Eight (8) days before the start date of the program.
No Refund- No Refund is given if notification is less the Eight (8) days before the start date.
Day of Cancellations
- Program meeting days can be canceled due to inclement weather, facility conditions, and/or other unknown circumstances.
- The policy is to make the call for a cancellation at the start time of the program at the location.
- If known far enough in advance, all registered participants will be notified by email. It will also be posted on the Recreation website.
- In the case where a program is held inside a school facility, all Recreation programs are canceled any time school is closed for weather-related situations. Recreation programs may still be on in the case of early dismissals or canceling school-only activities.
- If a day must be canceled, every effort will be made to offer a make-up, this will depend on if the facility and instructor are available. If multiple days must be cancelled they all will not be made up. All participants will be notified by email of make-up dates and times.
MARKETING
Recreation Programs are marketed on the following platforms- Recreation Website, Facebook, Front Porch Forum, Williston Observer, Monthly E-Rec Newsletter, and The School Newsletter. The Program Guide is mailed twice a year- the Fall/Winter Guide in August, and Spring/Summer Guide in February.
How to Begin Registration:
1. Create an Account- If you do not have a household account with us create one now! Click Here
2. Browse Programs- If you would like to browse program offerings- Click Here
3. Register Now!- Log In and begin to register for programs- Click Here